Full Service List

What we actually do.

No vague "we handle everything" language. Here's the specific work we perform on every managed property.

Not sure what's included vs. billed separately? We publish the full fee breakdown below — including what costs extra and what's genuinely $0. Jump to transparency table →

Marketing & Listing

Professional photography coordination
MLS-grade listing description copywriting
Syndication to 100+ rental sites (Zillow, Trulia, HotPads, Apartments.com, etc.)
Showing scheduling and coordination
Lock-box installation and management
DOM tracking and price adjustment recommendations
Available within 3 business days of onboarding
Market rent comps before every listing

Tenant Screening

Full credit report (all 3 bureaus)
National eviction history check
Criminal background screening
Income and employment verification (minimum 3× monthly rent)
Rental history verification
Pet screening (if applicable)
Fair Housing-compliant criteria applied equally to all applicants
Owner approval required before any lease execution

Lease Execution & Legal Compliance

Texas-compliant residential lease preparation
Digital lease execution and storage
Move-in condition report with timestamped photos
Security deposit collection and Broker Account management (per Texas PC §92)
Annual lease renewal negotiations
Legal notice drafting (late pay, cure-or-quit, etc.)
Eviction coordination through licensed attorney (referral) when required
Fair Housing compliance maintained on all tenant-facing communications

Rent Collection & Owner Disbursements

Online rent collection through Online Portal
Late fee enforcement per lease terms
ACH owner disbursements (typically by the 15th of each month)
HAP payment reconciliation for Section 8 / HCV properties
Monthly itemized owner statements
Annual 1099 preparation and delivery
Schedule E-ready reports for tax filing

Maintenance Coordination

24/7 tenant maintenance request intake
Licensed, insured vendor dispatch
Owner notification and approval for repairs above agreed threshold
$0 maintenance markup — you see the actual contractor invoice
Emergency repair coordination (HVAC, plumbing, electrical)
Preventive maintenance scheduling
Move-out repair coordination and security deposit reconciliation

Property Inspections

Move-in inspection (photos + written report)
Quarterly drive-by / exterior inspections (Preferred & above)
Annual interior inspection with detailed condition report
Move-out inspection with comparison photos vs. move-in
Photo documentation maintained in owner portal

Section 8 / Housing Choice Voucher (HCV) Management

Most DFW PMs decline HCV properties or charge extra for the complexity. We built a dedicated tier for it — because HAP-backed rent is actually more reliable than market-rate tenants when managed correctly.

HUD / HANO initial inspection scheduling and pass coordination
HAP (Housing Assistance Payment) contract execution
Monthly HAP reconciliation — tracking housing authority disbursements
Annual Housing Quality Standards (HQS) inspection coordination
Dallas Housing Authority (DHA) and HANO process navigation
Tenant portion collection and late fee enforcement
All standard PM services included at the 8% flat rate

Full Transparency

What's included vs. billed separately.

The "what's the catch" question, answered before you ask it. No hidden fees — everything billed separately is clearly listed here.

Item	Status	Notes
Monthly management oversight	✓ Included	Flat monthly fee (see pricing tiers)
Tenant marketing & listing	✓ Included	Up to placement
Tenant placement / leasing fee	Billed separately	One-time per tenancy. Varies by tier (see Pricing)
Full tenant screening	✓ Included	All applications screened at no extra charge
Lease preparation	✓ Included
Move-in / move-out inspection	✓ Included	Photos + written report
Rent collection	✓ Included	Via Owner Portal (Innago)
Monthly owner statements	✓ Included
Annual 1099 preparation	✓ Included
Quarterly / annual property inspections	✓ Included	Preferred tier and above
Maintenance coordination	✓ Included	Coordination only — labor/materials are owner cost
Maintenance markup	$0 — never	Repairs billed at actual contractor cost
Vacancy fee	$0 — never	No management fee during vacancy
Lease renewal fee	Billed separately	$300; waived after tenant year 2 on Preferred+ (see Pricing)
HAP contract execution (HCV)	✓ Included	On HCV Specialist tier
Eviction legal fees	Billed separately	Attorney fees are owner responsibility; we coordinate the process
Professional photography	Optional add-on	Strongly recommended; quoted at cost
Permit filing or compliance fees	Pass-through	Municipal/county fees passed through at cost

Everything your rental needs. Nothing you don't.